Community Management

What community management is?

Community management is a tool to build relationships, not just a way to sell. If you are not on social media, you do not exist. That’s why it’s so important that your accounts and your community stay well cared. In that way you guarantee the loyalty of your customers and the positioning of your brand as a reference in your niche.

The role of community management is to develop and grow the social media accounts that connect your brand with its audience. Community management is the process of building an authentic community among a business’s customers, employees, and partners through various types of interaction.

It’s how a brand uses opportunities (in person and online) to interact with their audience, to create a network. Building community isn’t easy, but it’s the foundation of most successful brands. That’s why it’s so important to manage your community well, so that you can stay connected with your fans and build relationships that last.

What means to be a community manager?

A community manager is responsible for leading this effort through strategies such as social media marketing, online communities and customer service communication. I’ve the experience you’re looking for to manage your business profiles, knowing that your followers are in safe hands. I can help you understand what’s happening on social media and how it affects your brand, so that you can take the right decisions regarding your strategy.

This type of engagement can help you reach new audiences and get more people interested in what you’re doing as well as opening up opportunities for cross-promotion between your company and other businesses who may be similar in nature or even related companies within the same industry. You’ll be able to count on me for all your social media management needs: from the creation of your profile, to its optimization and maintenance.